Processing, Shipping & Tracking
Processing Time
- Once your purchase is confirmed, order processing times may vary, with an estimated timeframe of 7–18 business days, depending on product availability and customization requirements.
Shipping
- Worldwide shipping: 1–7 business days (excluding tax and customs duties).
- Please note that any applicable taxes, customs duties, or import fees are the customer’s responsibility and may vary by destination.
Tracking
- Once your order has been dispatched, you will receive an email notification with a tracking number and a tracking link to monitor your package’s journey.
- Please allow 1–3 business days after receiving the shipment notification for tracking updates to appear. Some carriers may take up to 24 hours to update tracking information.
- We partner with reliable, trusted shipping providers to ensure your order reaches you safely. Should any issues arise, our team is ready to assist you.
Thank you for choosing PETCHPLOY Jewellery!
